UX Camp Brighton 2014 Rob Pearson 1.1

A collaborative UX project process designed to keep stakeholders happy and

  1. Rob Pearson
    A collaborative UX project process designed to keep stakeholders happy and
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    UX Camp Brighton 2014 Rob Pearson 1.1
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    • 1. @robotperson Smooth simple projects for happy, happy stakeholders Rob Pearson UX Camp Brighton 2014
    • 2. @robotperson Slideshare readers Welcome Slideshare viewers. Many of these slides only make sense with the speaker notes. To read them click the ‘notes’ tab below the slides:
    • 3. @robotperson Stakeholders Image: shilipoti.blogspot.co.uk/2011/06/steakholder.html
    • 4. @robotperson Stakeholders Andy Dennis, UX Brighton 2014
    • 5. @robotperson Stakeholders “Be kind. Everyone you meet is fighting a bangle you know nothing about.” Ben Sauer, UX Brighton 2014, quoting someone else, complete with my autocorrect error
    • 6. @robotperson
    • 7. @robotperson Process 1 2 3 4 7 6 5
    • 8. @robotperson Stakeholder interviews 1 2 3 4 7 6 5
    • 9. @robotperson Full example script now available! http://goo.gl/YyegNI
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    • 12. @robotperson Audience survey Stakeholder interviews 2 3 4 7 6 5
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    • 14. @robotperson Survey: goals hierarchy "What is EDGE?" content 0.86 Join now promotion content 0.74 Advice: becoming a better leader 0.65 Advice: employment matters 0.59 Advice: pedagogy and curriculum 0.58 News 0.53 Training and courses 0.53 Member login 0.46 Member discussion forum content 0.43 Events 0.32 Campaigns content 0.32
    • 15. @robotperson Card sort Stakeholder interviews Audience survey 3 4 7 6 5
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    • 18. @robotperson Card sort: proposed top-level sitemap
    • 19. @robotperson Stakeholder workshop Stakeholder interviews Audience survey Card sort 4 7 6 5
    • 20. @robotperson Three pillars of IA
    • 21. @robotperson Stakeholder workshop: SWOT
    • 22. @robotperson Stakeholder workshop Gender Age …and lots more
    • 23. @robotperson Stakeholder workshop: personas
    • 24. @robotperson Stakeholder workshop: personas
    • 25. @robotperson Stakeholder workshop: personas
    • 26. @robotperson Stakeholder workshop
    • 27. @robotperson Stakeholder workshop
    • 28. @robotperson Sketching Stakeholder interviews Audience survey Card sort Stakeholder workshop 7 6 5
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    • 31. @robotperson Wireframing and task-based usability Stakeholder interviews Audience survey Card sort Stakeholder workshop Sketching and concept 7 6 testing
    • 32. @robotperson Wireframing and task-based usability
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    • 34. @robotperson Visual design Stakeholder interviews Audience survey Card sort Stakeholder workshop Sketching and concept testing Wireframing and task-based usability 7
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    • 36. @robotperson The process Stakeholder interviews Audience survey Card sort Stakeholder workshop Sketching and concept testing Wireframing and task-based usability Visual design collaboration
    • 37. @robotperson The process Stakeholders involved wherever possible - Shake out the inconsistencies, achieve a shared vision of the website - Collaborate on design: make it their idea - If its their ideal they’re invested, they own it - No surprises, no big reveal - Lean  - One path to…
    • 38. @robotperson Smooth simple projects for happy, happy stakeholders
    • 39. @robotperson Smooth simple projects for happy, happy stakeholders ROB PEARSON Director, Amido @robotperson rob@robotperson.com
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